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About Us > Our
Values:
Our Vision, Our Values—Our
Promise to You
When selecting a
search professional to work with, often times you know nothing more
about that person than the voice at the end of the phone. Kenneth
Michael & Associates search professionals adhere to a code of
conduct that defines not only our working relationship with you-the
client-but also amongst ourselves.
TEAMWORK
Cooperative effort by the
members of a group or team to achieve a common goal.
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The
ability to efficiently and effectively accomplish a project or
task as a unit.
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Establishing an awareness and appreciation for each team member
and the importance of their role.
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Winning
and losing as a team, with no finger pointing.
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For each
team member to be able to back each other up and never say, or
want to say, “This is not my job.”
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Looking
out for one another and being supportive in the workplace.
ACCOUNTABILITY
Liable to being called to
account; answerable.
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Taking
responsibility for each facet of the client relationship
management process.
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Realizing that the team’s success are the result of each person’s
contributions but also being aware that the team’s failures are
the group’s responsibility.
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Never
saying “It’s not my responsibility or my fault.
COMMUNICATION
The exchange of thoughts,
messages, or information, through speech, signals, writing, or
behavior.
URGENCY
The quality or condition of
being urgent; pressing importance.
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Understanding and acting upon each task with selfless diligence
and realizing that the client is expecting immediate results and
solutions.
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Recognizing that there is always something to do.
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Managing
client expectations and then exceeding them.
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Acting
as if each action is being viewed by the client company and
affects our team’s reputation.
PASSION
Enthusiasm for our work.
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Loving
what we do and always being willing to learn and grow.
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Striving
to improve.
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Exhibiting drive and energy to exceed expectations of customers,
shareholders, co-workers and the community.
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Being
available in core times and when needed.
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Never
being satisfied.
STRIVE
FOR EXCELLENCE
Continually working toward the
state, quality or condition of excelling; superiority.
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Always
performing each task with the urgency, integrity, accountability
and teamwork that our company values, no matter how small or
trivial the task may appear to be.
RESPECT
FOR OTHERS
To feel or show deferential
regard for each other; esteem.
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Recognizing and congratulating one another for the team’s
accomplishments.
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Mentoring and developing junior team members.
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Listening and acknowledging each member’s opinion and/ or ideas.
INTEGRITY
Steadfast adherence to a
strict moral or ethical code.
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Never
compromising one’s morality for personal gain.
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Basing
one’s actions with a “team first” mentality.
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Possessing the ability to diligently and ethically represent our
team.
CREATIVITY
Characterized by originality
and expressiveness; imaginative.
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Constantly learning new ways to attain solutions more rapidly,
effectively and efficiently.
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Being an
“out of the box” thinker.
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